Yes, so true. It is essentially a manifestation of self deception and unwillingness to confront their inner demons.

I was told a very useful statement by Brene Brown. Whole hearted people see others as doing the best they can in the moment. And they allow themselves to create boundaries so that certain people have minimal impact on them. This shifts ones perspective from judgmental to rational. One dues not even need to understand why another behaves in a certain way, so empathy is not required. It is simply a choice of who to include in our lives.